BUPA GLOBAL

Pre-authorisation quick guide

This page includes all the information you need to simply and accurately pre-authorise a member's treatment

Our pre-authorisation process

1. Contact our 24-hour Medical Centre who will confirm eligibility.
2. They will issue you with a pre-authorisation letter.

Please make sure you have the patient's details to hand including name, date of birth, details of symptoms, diagnosis, procedure and planned admission date.Treatment can be pre-authorised immediately by calling our Medical Centre. If you prefer to fax or email your query, we will respond within 24 hours. 

Dedicated support you can rely on

You should always pre-authorise the following procedures or treatments:

  • All in-patient or day case treatment
  • All out-patient surgery
  • MRI, CT or PET scans
  • Chemotherapy or radiotherapy treatment

If you need to pre-authorise treatment for a member of Bupa Latin America, call the USA Medical Services team on +1 305 275 1500.

Download a pre-authorisation form

Contact us

To discuss your needs, please call us on:

+44 (0) 1273 323563

The Bupa Global difference

Over 65 years of medical expertise and dedication to health. A global team of advisers and health experts who, between them, speak multiple languages – and a service that exceeds expectations. These are just a few of the things that make Bupa Global different. Explore how we provide you with world-class cover and stand apart from the rest.