Making Bupa Global accessible for you

Person using a touch screen

Bupa is committed to providing all of our users with equal access to our information

Our accessibility standards are in accordance with the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We aim to comply with all WAI priority one checkpoints.

We want to make sure that customers with special needs are not excluded in any way.

Man in glasses smiling while using phone

Our design principles

With accessibility as an integral and essential aspect of the design and build of our websites, we employ universal design principles that ensures our web pages can be viewed and navigated effectively by all of our users, independent of the device they are using.

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

We also offer a choice of Braille, large print, or audio for our letters and literature. Please let us know which you would prefer.

Links to useful information

If a word is underlined, you can click on it to find out more. Links to non-Bupa websites and downloadable files such as PDFs will open in a new window.

Help with

To open files on our website, download Adobe Acrobat Reader from the Adobe website.

Customise your visual web settings

You can adjust your settings to alter things like the size and colour of fonts. Follow these guides to make changes in Firefox, Microsoft Edge or Google Chrome.

Screen readers and non-mouse users

Access our website by using your standard keyboard short cuts. Our links are made as descriptive as possible.