Expert support at the touch of a button.
Explore your digital health services in the MembersWorld app.
How Bupa LifeWorks can help
Whether you need an answer to a question, qualified strategies to deal with a concern, or you’re facing a tough challenge, Bupa LifeWorks can provide support with a wide range of topics from emotional worries to everyday practical concerns. For example, support with bereavement, anxiety, and depression, and also debt management, budgeting, and legal worries.
Online you can discover wellbeing content that fits your lifestyle and browse thousands of articles, toolkits, audio recordings and more, based on your interests, for tips and tools to support everyday life.
Choose from topics such as body, mind, personal finances, relationships, and work, to receive daily articles, videos and podcasts. The more you use the app, the more personalised your experience will be. Simply follow the steps during setup to choose your areas of focus.
Download the MembersWorld app and visit the ‘Your Wellbeing’ section to get started.
The Bupa LifeWorks service is provided by our partner, TELUS Health.
Frequently asked questions
Who am I speaking to when I call Bupa LifeWorks?
Who am I speaking to when I call Bupa LifeWorks?
You will be speaking to a practical support adviser or highly qualified counsellor, depending on the nature of your call.
Is the EAP confidential
Is the EAP confidential
Yes, the service is confidential. Any confidential and/or identifiable information which you may discuss with TELUS Health will not be shared.
Who pays for Bupa LifeWorks?
Who pays for Bupa LifeWorks?
For our members with a company health plan, Bupa LifeWorks is included at no additional cost to you.
Manage your health plan and access Blua services through our app, MembersWorld
With our MembersWorld app you can manage your health plan quickly and easily. You can also access Blua digital healthcare.
- Pre-authorise treatments, with real-time decisions for your requests in some instances
- Submit and track your claims with ease
- Access Blua digital healthcare, including virtual appointments with a doctor
- Contact us securely using our online messaging service
- View your policy documents whenever and wherever you need them
- Easy access to your digital membership card when you need treatment