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News and events

Articles and information

View the latest news, articles and business updates from Bupa Global and around the world.

Global Virtual Care

Bupa Global's telemedicine service provides customers with access to phone and virtual same-day appointments with a global network of doctors, available 24/7.

Employee Assistance Programme

To support the mental wellbeing of your customers and their members, all levels of Bupa Global’s SME plans now include ‘Everyday Resources’ (a Global Employee Support Programme – ‘ESP’) as a standard benefit.

Perspectives by Bupa Global

Our live, virtual event series, brings together leading thinkers and industry experts to share insights and experiences that are shaping the future healthcare landscape. All sessions are recorded and available to view here.

Learn more >

'How to' videos

We have created these short videos to help your clients navigate our processes and support tools.

2:33

How to claim

The easy way to submit a Bupa Global claim is through MembersWorld. This short video takes our customers through the process. (For OIC customers please click here - opens in a new window).

1:31

How to get pre-authorisation

Pre-authorisation can help give customers the reassurance of knowing they’re covered for treatment by Bupa Global. In this video we take our customers through the quick and easy pre-authorisation request process. (For OIC customers please click here - opens in a new window).

2:29

How to register for MembersWorld

In this short video we take our customers through a simple registration process and highlight the benefits of signing up for a Bupa Global MembersWorld account. (For OIC customers please click here - opens in a new window).