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News & Events First published on: 01 April 2021 | Last updated: 01 April 2021

Insurance Distribution Directive:

Insurance Product Information Document

The Insurance Distribution Directive (IDD) is an EU wide directive aimed at creating a ‘level playing field’ for Insurance distribution. It replaces the current Insurance Mediation Directive (2002/92/EC).

The aims of this directive are to:

  • ensure consistent standards for intermediaries
  • significantly raise conduct standards
  • improve consumer protection
  • drive effective competition

Insurance Product Information Document

One of the key requirements of the IDD is a policy summary, the ‘Insurance Product Information Document’ (IPID). This is to help individual customers understand what’s included in their cover and will be supplied at quotation, renewal or for a mid-term significant change. The IPID will be provided as part of our standard service to you and will be in addition to the current documentation.

IPIDs are produced for the majority of our UK/Rest of the World and European Economic Area (‘EEA’) Individual IPMI products and can be accessed below.

Whilst not part of the IDD-specific requirements, similar documents are now a regulatory requirement in Hong Kong. Based on the IPID format, we have produced similar documents for that region and they too can be accessed below.

Bupa Global Health Plans

For members resident in the United Kingdom, Jersey and Guernsey

Major Medical IPID (PDF, 90KB)

Select IPID (PDF, 91KB)

Premier IPID (PDF, 91KB)

Elite IPID (PDF, 92KB)

Ultimate IPID (PDF, 91KB)

For members resident in the EEA

Major Medical IPID (PDF, 90KB)

Select IPID (PDF, 91KB)

Premier IPID (PDF, 93KB)

Elite IPID (PDF, 93KB)

Ultimate IPID (PDF, 92KB)

For members resident in France & Monaco

Major Medical IPID (PDF, 136KB)

Select IPID (PDF, 132KB)

Premier IPID (PDF, 136KB)

Elite IPID (PDF, 136KB)

Ultimate IPID (PDF, 131KB)

For members resident in Hong Kong

Major Medical IPID (PDF, 107KB)

Select IPID (PDF, 107KB)

Premier IPID (PDF, 106KB)

Elite IPID (PDF, 110KB)

First Choice

For members resident in the UK and Rest of the World (excluding EEA)

First Choice IPID (PDF, 61KB)

For members resident in the EEA

First Choice IPID (PDF, 61KB)


For members resident in the UK and Rest of the World (excluding EEA)

Superior IPID (PDF, 89KB)

For members resident in the EEA

Superior IPID (PDF, 89KB)

Further information

If you have any questions or require further information please speak to your Bupa Global representative.