Bupa is committed to providing all of our users with equal access to our information.

With accessibility as an integral and essential aspect of the design and build of our websites, we employ universal design principles that ensures our web pages can be viewed and navigated effectively by all of our users, independent of the device they are using.

Our accessibility standards are in accordance with the Web Accessibility Initiative (WAI) - the internationally recognised standard produced by the World Wide Web Consortium (W3C). We aim to comply with all WAI priority one checkpoints.

Customising our Bupa websites

Bupa website pages are designed so that you can change the style, size and colour of the font used, as well as the background colour. If you wish to do so, please see the guides below.

Customising settings in:


Internet Explorer

Google Chrome


Help with downloads

Our content may contain links to PDF files and you will need Adobe Acrobat Reader installed on your computer to open these. This can be freely downloaded from Adobe.